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What is Vend POS? Vend point of auction (POS) arrangement is the world’s aboriginal cloud-based POS, which explains why it continues to be so able-bodied coveted in the retail EPOS software market. Servicing 20,000 retailers, Vend are acutely acknowledged in their approach. They accept a abundance of awards, including a brownish Stevie Award for ‘Most Valuable Corporate Acknowledgment 2020’ in the American Business Awards.
Our Vend POS analysis looks at the features, appraisement and allowances of this accustomed New Zealand-based POS provider.
As you appraise point of auction systems for your business, you appetite to attending for a POS band-aid that goes far above aloof recording sales. With over a decade of POS provider experience, connected artefact development to futureproof your business, and a accessible accessible API to boot, Vend may aloof be that solution. As able-bodied as actuality an EPOS provider, they additionally action an MPOS option: the Vend Annals iPad app, back acclimated with Zettle.
Vend POS works on iPad, Mac or PC, but not on Android. It works with a avant-garde ambit of point-of-sale hardware, and is accessible to set up—all you charge is a web browser.
There’s a acceptable ambit of Vend POS integrations, as the arrangement seamlessly connects with added advantageous business tools, including Xero for accounting, Deputy for agent scheduling, and Timely for arrangement booking. In addition, VendHQ POS has partnerships with acquittal providers including PayPal, Worldpay, Moneris, Tyro and Smartpay.
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You acceptable apperceive Vend as a adjustable retail POS provider with absorbing annual management. While you’re not wrong, there’s abundant added to Vend as we’ll analyze in this review.
For a start, their POS alms will acceptable clothing best retail SMB owners, but they accept POS systems accurately congenital and advised for the afterward retail sectors:
Electronics & Computer POS, Fashion Boutique POS, Fettle & Supplements POS, Health & Beauty POS, Homeware & Gifts POS, Sport & Outdoor POS and Not-for-profit.
Vend POS appraisement is structured analogously to added POS systems. There are three bulk plans, with anniversary payments alive out cheaper than the billed annual equivalents. To start, we acclaim evaluating Vend via its 14-day chargeless trial, downloadable from its website. There is no minimum commitment, so it’s accessible to abolish any time.
Vend POS Lite
The Vend Lite plan, starting at $99 per month, delivers a aggressive POS belvedere for small-to-medium sized businesses who are inventory-oriented, as against to service-focused businesses. It is annual acquainted that this plan is bound to a $20k annual turnover, and if this bulk is exceeded three times in a 12 ages period, businesses will charge to move to Pro or Action affairs instead.
Vend POS Pro
With no annual about-face limit, Vend Pro enables you to add added locations at $129 per ages (billed annually) or $159 per ages (billed monthly). Pro provides API admission to accredit you to booty advantage of added features, including an online e-commerce setup. It additionally offers avant-garde advertisement options. Both the Pro plan and Lite plan acquiesce you to add added registers at $49 per month.
Regarding add-ons, alone Xero, QuickBooks or MYOB (for accounting) can be chip with Vend on the Lite plan. To accommodate added third-party software including ecommerce, you’ll charge to advancement to Pro.
Vend POS Enterprise
As expected, the Vend Action plan enables users to booty advantage of exceptional API access, committed annual administration and customized onboarding. If you’re an action akin business owner, you’ll charge to acquaintance Vend anon for custom pricing. Additionally agenda that as a beyond business, you may charge to angle out added for exceptional abutment from Vend, which includes:
One advantage of Vend POS is that it can assignment for melancholia retailers too. Vend offers an “On-Ice” annual for US$5 a month, area you absorb all your abundance abstracts until you’re accessible to use your annual again. If you adopt to download the abstracts yourself, or if you appetite to assuredly abolish your account, you can alike consign your sales history, artefact list, chump list, and any added letters you ability need.
VendHQ POS has a absolute affection set, including their acclaimed Vend multi-channel annual administration software, chump adherence administration and able POS advertisement functions for aggressive insight.
One of our favourite things about Vend POS in particular, is it gives your business the advantage of abacus absolute items into the artefact catalogue. You can additionally add bottomless agents accounts to the system, no amount your subscription.
It’s bright that Vend has been advised to be automatic for anyone to use, because both accessibility and change in design. Let’s dig into the some of those affluent appearance and see how they can annual your retail business.
Vend additionally has an app, Scanner by Vend, which allows you to calmly complete (full or partial) stocktakes anywhere. It works as a abundant go-to for chump questions, as you can additionally use it to attending up banal prices, availability, descriptions and more.
If you’re in the fettle industry and advertise supplements, this could be acutely accessible for abhorrence sufferers who charge to apperceive artefact capacity instantly.
Vend POS provides a convenient and automatic interface. It’s simple to actualize a custom interface application ‘Quick Keys’ to admission your best accustomed accessories faster. Both the POS functions and the checkout interface attending accustomed to accomplished retail workers. Employees are acceptable to charge basal training. The Vend POS software works seamlessly with absolute or new hardware.
Like added point of auction systems, if you accept a simple abundance bureaucracy (such as an iPad), afresh you can calmly set up your POS arrangement after any specialist support. Simple retail workflows about absorb ablution or installing your POS software (which aloof takes a few clicks) and entering your business details.
Social media support
We’d claiming anyone to say Vend doesn’t action abundant support. With aerial quality, chargeless video training agreeable accessible to any of Vend’s 7.5K Youtube subscribers or accustomed Youtube onlookers. Collectively, the approach has an absorbing 1,705,360 angle suggesting the training actual is not alone helpful, it’s absolutely agreeable abundant you’ll appetite to watch it! The aforementioned absolutely can’t be said for all POS companies.
Vend maintains alive Facebook, Twitter (you can cheep @VendHelp for abutment queries), and LinkedIn accounts, forth with a well-maintained Vend POS blog. The aggregation has its own YouTube approach with videos featuring tutorials and quick tips.
Website support
Aside from this, there are additionally added abutment abstracts on the website. Webinars, abundant POS guides, e-books, accessories and chargeless annual and sales templates. You name it—Vend has it it one anatomy or another.
The Vend website advice centermost has a searchable bar. Here you can additionally apprehend How-To articles, accepting started guides and FAQs. The Bureaucracy Checklist is a advantageous ability for those who are aboriginal installing Vend.
Industry abutment guides
Something we absolutely admired is that Vend has guides for every industry it caters to, answer how their artefact can accurately advice your business grow. You can acquisition these by abyssal to the homepage footer of the website, selecting your business blazon beneath Business Types and downloading the accordant report.
Traditional abutment methods: Phone, Email, Live Chat
There’s ceaseless abutment on all paid cable plans, with abstruse abetment aloof a buzz alarm away. Vend additionally action a Live Chat advantage on its website, although it is a chatbot and I did acquaintance delays.
Our alone Vend abutment criticism is that, depending on the amount of abutment your business needs you may end up advantageous extra. Vend action article alleged Exceptional Abutment which we awning in the Appraisement area of this review. Although you get abundant afterpiece annual administration and advice for your buck, this is abstracted absorb you’ll charge to account for.
Vend’s cable ante are competitive, but they aren’t the lowest.
For example, the Hike POS Essential plan comes in at $59, with an added annals answerable at $39. The Lightspeed access akin plan starts at $69, with an added annals costing $29 per month. These are both beneath big-ticket than Vend’s $99 Lite plan, with anniversary added annals at $49.
Lightspeed offers POS systems tailored for retail and restaurant outlets
When selecting a POS arrangement for your retail business, anticipate about how your business operates. If you accord discounts, accumulate in apperception that alone simple discounts can be activated to specific items and affairs in Vend’s Lite plan.
If you action promotions, avant-garde abatement accoutrement are alone included on the added big-ticket Pro plan. This goes for allowance cards too, which can be issued and accustomed on a Pro subscription. With Hike POS, allowance receipts and discounts are both provided in the basal Essential plan.
Vend point of auction arrangement is assuredly one of the best retail POS solutions on the market—and if you’re because Vend for your business, you can accept abundant acceptance that it will abide to be. Why?
Well, Vend—also accepted as Vend by Lightspeed—was acquired by addition awful rated retail POS giant, Lightspeed POS, in March 2021, suggesting the cast is alone activity to advance on annual affection and software alms alongside all-around expansion. Lightspeed ahead additionally acquired accustomed POS provider ShopKeep who actualize cloud-based iPad POS systems for SMB owners.
Vend accept an accomplished acceptability in the industry for beyond expectations. Simply attending at their approval collection, including actuality a gold 2015 Stevie champ of Chump Annual Department of the Year at the American Business Awards. They were afresh recognised in 2020 and accustomed the brownish Stevie Award for Best Valuable Corporate response.
If your account is tight, there are beneath big-ticket retail POS systems on the market. Vend POS may not action some of the appearance that the added solutions provide; it’s a adjustable POS arrangement for baby retailers. Although the access akin plan is limited, it’s acceptable for retailers with ample inventories, who appetite all-round value.
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